Yes it has built in speakers and you can use headphones too.

"Sunpin 12 month guarantee" when you activate your player.

Turn on. Open carousel. Insert DVD. Use remote and push play button.

Yes, it will work perfectly on the airplane without the need for an airplane mode

Kindly note that the DVD player doesn't work with disc in formats of Blue Ray or RMVB, or any disk with resolution above 720 * 576 px； If the problem is not with the format or the resolutoin, then the disc itself might be broken, please replace it with a brand new disc to try again. If it won't work with a brand new and workable disc, then it might be a problem on the chip inside of the DVD player, please contact us by writing to our official e-mail address: service@sunpin,com.cn, we will help you to get a replacement if only your order is within our warranty range of 12 months.

This kind of problem is probably caused by a defected disc, please replace it with a brand new disc to try again. If it won't work with a brand new and workable disc, then it might be a problem on the chip inside of the DVD player, please contact us by writing to our official e-mail address: service@sunpin,com.cn, we will help you to get a replacement if only your order is within our warranty range of 12 months.

Kindly note that the DVD player only works with the following formats: Disc Formats: CD, DVD, DVD+R(-R), DVD+RW(-RW), VCD, SVCD-R(RW), CD-R(RW) Video File Formats:VOB, AVI, MPEG 1, MPEG 2, MPEG 4, XVID Audio File Formats: MP3, WMA Image File Format: JPEG If your disc/video format is included in the compatible formats, then please check whether the resolution is above 720 * 576 px, if yes, please try another one with lower resolution.

Please pay attention to the status of the indicator on the DVD player during the charging, it will turn on red during the charging and turns to green once fully charged. If the red light doesn't turn on, it should be a problem of the charger, please writing to our official e-mail address: service@sunpin,com.cn for a replacement charger; If the red light turns on but never turns to green, then the problem might be on the battery, please also contact us for a further solution.

Please replace the battery inside the remote for another try. If you are using the DVD player at home and place the player on a flat surface, please indicate the remote to the receiver beneath the DVD board, and make sure the angle is within 45 degree, or the player might be difficult to react to the to the command from the remote. If you are using the DVD player in a car and hang it up on the back of the headrest, the receiver is put to the downside, in this kind of situation, please lower the remote down to the receiver and try again.

Kindly note that the DVD player doesn't work with Blue Ray or RMVB discs, or any disc with a resolution above 720 * 576 px； If the problem is not with the format or the resolution, then the disc itself might be broken, please replace it with a brand new disc and try again. If it won't work with a brand new and workable disc, then it might be a problem the DVD player, please contact us by writing to our official e-mail address: service@sunpinpro.com, we will help you to get a replacement if only your order is within our warranty range of 12 months.

This kind of problem is probably caused by a defected disc, please replace it with a brand new disc to try again. If it won't work with a brand new and workable disc, then it might be a problem the DVD player, please contact us by writing to our official e-mail address: service@sunpinpro.com, we will help you to get a replacement if only your order is within our warranty range of 12 months.

Kindly note that the DVD player only works with the following formats: Disc Formats: CD, DVD, DVD+R(-R), DVD+RW(-RW), VCD, SVCD-R(RW), CD-R(RW) Video File Formats:VOB, AVI, MPEG 1, MPEG 2, MPEG 4, XVID Audio File Formats: MP3, WMA Image File Format: JPEG If your disc/video format is included in the compatible formats, then please check whether the resolution is above 720 * 576 px, if yes, please try another one with lower resolution. Notice:This portable DVD Player incompatible with Blu-ray.

Please pay attention to the status of the indicator on the DVD player during charging time, it will turn on red during charging and turns to green once fully charged. If the red light doesn't turn on, there should be a problem with the charger, please write to our official e-mail address: service@sunpinpro.com for a replacement charger; If the red light turns on but never turns to green, then the problem might be on the battery, please also contact us for a further solution. Warm Tips: Fully charge the built-in battery before using it for the first time. It takes about seven hours to fully charge the battery when the player is not in uses.

Please replace the battery inside the remote for another try. If you are using the DVD player at home, please place the DVD player on a flat surface, and point the remote to the receiver window beneath the DVD board, and make sure it is within a 45 degrees angle, for better signal receiving. If you are using the DVD player in your car hung up on the back of the headrest, the receiver is pointed to the upper side, in this situation, please hold the remote higher than the receiver and try again.

Please click the TFT On/Off button on the remote control

You can try download upgrade firmware solve this issues. You can as per the following steps and recover correct region 1. Please download our attachment file and copy this MTK.BIN file to U Disk 2.Plug in the power (If no electric),Turn on the machine and Press the DVD Player's Panel USB button or click USB/CARD button from remote controller, The machine will automatically upgrading (This will be processing 1-2 minutes)The machine will restart after the upgrade is completed, and then unplug the USB. This time you can insert discs and try again. Warm Tips：Please don't turn off this player when upgrading. Please assure that enough electric for this player and Plug in the power will be recommended. If you still can't use this player please contact us again and we will assist you.

Kindly note that the DVD player doesn't work with Blue Ray or RMVB discs, or any disc with a resolution above 720 * 576 px； If the problem is not with the format or the resolution, then the disc itself might be broken, please replace it with a brand new disc and try again. If it won't work with a brand new and workable disc, then it might be a problem the DVD player, please contact us by writing to our official e-mail address: service@sunpinpro.com, we will help you to get a replacement if only your order is within our warranty range of 12 months.

This kind of problem is probably caused by a defected disc, please replace it with a brand new disc to try again. If it won't work with a brand new and workable disc, then it might be a problem the DVD player, please contact us by writing to our official e-mail address: service@sunpinpro.com, we will help you to get a replacement if only your order is within our warranty range of 12 months.

Please pay attention to the status of the indicator on the DVD player during charging time, it will turn on red during charging and turns to green once fully charged. If the red light doesn't turn on, there should be a problem with the charger, please write to our official e-mail address: service@sunpinpro.com for a replacement charger; If the red light turns on but never turns to green, then the problem might be on the battery, please also contact us for a further solution. Warm Tips: Fully charge the built-in battery before using it for the first time. It takes about seven hours to fully charge the battery when the player is not in uses.

Please replace the battery inside the remote for another try. If you are using the DVD player at home, please place the DVD player on a flat surface, and point the remote to the receiver window beneath the DVD board, and make sure it is within a 45 degrees angle, for better signal receiving. If you are using the DVD player in your car hung up on the back of the headrest, the receiver is pointed to the upper side, in this situation, please hold the remote higher than the receiver and try again.

Please click the TFT On/Off button on the remote control

Please click "SETUP" via our remote control and you will find the setup page- go to setup - Third page(Panel quality setup) - You can adjust “brightness””Contrast” “Hue” as for you needs （Watch movies can work this setup） Or you can try recover factory reset and look at the video again. In order to avoid mistake operations, we default setting you can go to #4 preference page setup page when you open the cover or no DVD and choose default